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Dave Harcus

Janitorial Agency Employee Profile

The Janitorial Agency Services Corp.’s marketing executives offer services to prospective clients, and are on the front line. They are TJASC’s face to the world. When a prospective client requests information from TJASC online, they always receive a personal phone call from an experienced marketing executive. Many of TJASC’s clients rate the experience of the provided services, from marketing executives like Dave Harcus, to be complaint free. Our marketing executives are extensively trained in the trends of the commercial cleaning industry, and remain on the cutting edge in the business of acquiring contracts for clients.

When asked about the details of his role at The Janitorial Agency, Dave said, “I’m a gatherer. I acquire entrepreneurs in the cleaning industry who want to build an empire.” TJASC is the most legitimate, scam-free business in the industry. If you don’t want to be the victim of a rip off, you’re in the right place. The Janitorial Agency is heads and shoulders above all its franchise competitors among the Better Business Bureau ratings. In fact, it’s one to two letter grades above the nearest franchise in the cleaning industry, standing at a steady A-/B+ rating.

Dave’s job in the office is to make about 200 phone calls a day, speaking with approximately 10% of them on average. Dave said, “If I’ve made a bunch of calls and am just getting voice mail, I know that I’ll eventually get a person. Every time I make a call, I’m that much closer to a quality conversation. That’s when my job becomes a joy.”

According to Dave, his job in the office is interesting due to the variety of people he speaks with on a daily basis. Some prospective clients are jaded because of the scams that plague the commercial cleaning industry, but most are receptive. Dave said, “My experience is always new because I travel the United States and Canada every day from the comfort of my office. Meeting different people from different places always causes me to review my approach and people-skills. I think the services I provide keep me energized and fresh.”

All jobs have a learning curve. Dave said, “The office experience at The Janitorial Agency is unlike anything I’ve ever done. It’s always something new; I have fun in the office every day. Talking face to face was my comfort zone, and now I make phone calls. It just took a little getting used to. But I’m experiencing a good routine.”

TJASC is ideal for all commercial cleaning businesses, especially entrepreneurs new to the cleaning industry. Dave says, “We’re a bit like training wheels, otherwise known as business insurance. If your company possesses hunger for growth, humility to learn and is enthusiastic about the necessary growing pains, The Janitorial Agency is a good fit. But if all you want is contracts without the guidance needed to keep and maintain them, you might want to give your money to a franchise where your profit margin will only be five percent. At The Janitorial Agency, you’ll have a 30% - 40% profit margin during your first year. Contract revenue goes up from there.”

He continues, “It comes down to how devoted you are to the growth of your business. If you want to do things right the first time, The Janitorial Agency will gladly receive you into the family.” The Janitorial Agency is like a college that guarantees job-placement. Why would you want to waste your time making eight to ten dollars an hour without the benefit of owning your cleaning company’s contracts? With TJASC, you own all of your contracts; they’re literally in your cleaning company’s business name. As far as we see it, that’s the right and only way. Any other approach is a rip-off.

Everything starts at the top. Dave says, “The management at TJASC is tops in my opinion. They are good men who know how to run a business that receives a minimal number of complaints. The reason we are higher than the franchises with the BBB is due to Steve Conner and Dan Carey’s steadfast commitment to resolve all complaints about TJASC’s office as fairly as possible. They’re good men who review all the information as thoroughly as is required. They’ve built this business from nothing, and have the necessary integrity to continue growing.”

Dave predicts that in the next 10 years, TJASC will continue to make progress. He says, “We’ll keep growing and helping entrepreneurs in the cleaning industry.” The Janitorial Agency will get into venture capitalism in coming months, and it’s really up to the sky to determine how big we become. The clients who work with us now will continue to enjoy contract revenue, and we intend to become bigger than the franchises. Right now they’re still bigger, but TJASC is getting bigger and better every day. It’s only a matter of time before we’re the biggest company in the industry.

Dave Harcus is on his second tour with The Janitorial Agency. He spent one year at TJASC in 2009-2010 and has returned after a brief sabbatical he used to pursue a passion project: a cross-country Harley Davidson tour with his best girl, Sherry.

For more information call: 1-517-323-1822