James Smith has been with The Janitorial Agency Services Corp. for over a year. Born and raised in Arkansas, James is one of the TJASC’s most congenial and well liked consultants by all his cleaning clients. His favorite part of the job is the challenge to be his best every day in his service area of the cleaning industry. He says, “Some of my clients need to be assured that we are one of the good guys out there and not some kind of scam. I thrive on explaining our ethics and track record to hesitant clients so that they understand we are here to help grow their janitorial business.”

James said, “I believe in our one-of-a-kind business model in the cleaning industry because I’ve seen it work again and again. We select clients who are committed to the success and growth of their commercial cleaning business and who are also committed to a steadfast relationship with The Janitorial Agency. When clients we take on board possess those traits and a heart for the service industry, success is in their future.”

When asked who inspired him to help people in the cleaning industry, James said, “My grandpa used to do a farming service down in Arkansas. When he’d go to market to sell his crops, there would be people who were hungry and couldn’t pay. My grandpa never turned away a hungry human being. I learned a lot from him in that respect and continue to apply his ethics to my job. His example instilled a sense of humility in my soul that I’ve taken into every aspect of my life. Ever since I was a kid, I wanted to help people. The Janitorial Agency gives me a chance to be in service to my fellow man. I have absolutely no complaints.”

The Janitorial Agency teaches its clients every aspect of business ownership as well as the management aspect of running a business. However, all commercial cleaning businesses come down to a bottom line. TJASC teaches how to acquire and maintain contracts in a way that remains unrivaled by its franchise competitors. James says, “Seeing a person with little experience becoming a cleaning guru in a relatively short amount of time is wonderful. On a daily basis I change lives by launching tomorrow’s empires in the $150 billion janitorial industry.”

Upon being asked if there was a learning curve when he took on the respected role of being a marketing executive with The Janitorial Agency, James said, “Yes. Definitely. For the first three months, I wasn’t sure if I’d make it in this industry, but thanks to the loving team here who helped answer all of my questions, I’ve been able to succeed at becoming an asset to The Janitorial Agency. And I guess that my success story mirrors the successes of the people I help on a daily basis in the cleaning business. The Janitorial Agency made my success a reality, and I’ve seen it work every day for people in the cleaning industry. There is a learning curve for everything worth doing; the cleaning industry is no exception.”

When not at work, James can be seen mountain biking with his two beautiful daughters Morgan and Caitlyn. He says, “They’re the most important people in my life. Morgan and Caitlyn keep me strong throughout the peaks and valleys of my job. I’d be lost without my family.”

“My marketing executive at The Janitorial Agency is James Smith. He continues to give me sound advice that makes sense. He resolves issues as fast as they spring up. James is an experienced individual who really knows what he’s doing, and if he doesn’t know something, I never have to wait long before he calls me back with a complete answer. I have absolutely no complaints about James.

The Janitorial Agency’s support staff is great. Whenever I get off the phone with somebody at TJA, I know everything I need to know. At this point in my experience with TJA, they are so good at getting to the heart of an issue that our conversations are brief. All I have to do is write down the questions I might have and ask my consultant about it during my weekly telephone consultation. You’re never in doubt for long with a group of professionals whose intent is to guide you to success.

When I remember my experience with James, his credo was to never give up. He drove that point home on several separate occasions just so that I could know that, yes, what I was to do would be difficult, but the services TJA provides will take someone who refuses to quit to the top. Sky’s the limit!

The Janitorial Agency’s cleaning courses are user-friendly. It’s not a headache. You read the information, watch a video, and take a test. It’s easy.

The Janitorial Agency’s training courses are great! They’re visual and relatively entertaining; definitely not boring. I’ve been in cleaning for several years, so a lot of the information I learned through my experience with TJA’s training videos was a refresher course. But here’s why the review was good- it was a good thing because it assured me that I was already a knowledgeable professional, and it told me that I would experience success because of what I already knew coming into this business.

The walkthrough courses in TJA’s training program showed me ways of presenting myself as a marketable professional. Right now I have acquired three out of four cleaning contracts. Let me put that into perspective. I signed up for the Basic Program at a promotional rate of $48,000 of guaranteed business volume. For my first four walkthroughs, I closed three, securing more contract revenue than 48k, and I’m just getting warm. Pretty soon I’ll hear back from the client of a 225,000 square foot private campus. It’s a very exciting time for my commercial cleaning business because of my experiences with The Janitorial Agency.

If The Janitorial Agency simply handed out contracts like the franchises, I’d be between a rock and a hard place today. TJA helped increase my self-confidence through the education portion of their program. The training videos have made me more efficient, which frees me up to do bigger jobs in less time.

Without The Janitorial Agency, my business wouldn’t be nearly as good as it is now. I’m on track because of TJA, and without them, I’m not sure where I’d be. Together, TJA and I have generated a ton of work for my business. Every time I talk to them, they fill me with inspiration and enthusiasm. I’m a happy man, and I owe it to The Janitorial Agency.

I would definitely recommend The Janitorial Agency to a friend. I tell strangers about it because of how much its helped grow and maintain my business.”

---Walter Castillo